Who We Are

This Privacy Policy explains how Prositekit (“we,” “us,” or “our”), operated by Protechtube Technologies Private Limited, collects, uses, and protects information when you visit prositekit.com or purchase our readymade website templates and digital marketing services. Our website address is: https://prositekit.com.

Information We Collect

We collect information you provide directly to us, including:

• Account and order information: name, email address, billing address, and phone/WhatsApp number when you create an account or place an order.
• Payment information: processed securely by our third-party payment gateway. We do not store your full card or payment credentials on our servers.
• Support communications: messages you send us via email, WhatsApp, or contact forms, including any files or details you share for support requests.
• Comments: if you leave a comment on the site, we collect the data shown in the comment form, plus your IP address and browser user agent string, to help with spam detection.

Cookies and Tracking

Like most websites, we use cookies and similar technologies for essential site functions (such as cart and checkout), to remember your preferences, and to understand how visitors use our site. We also use third-party advertising and analytics tools (such as Meta/Facebook Pixel and Google Ads/Analytics) to measure ad performance and improve our marketing. These tools may set their own cookies and collect data about your interactions with our ads and site, in accordance with their own privacy policies.

If you leave a comment, you may opt in to saving your name, email, and website in a cookie for convenience on future comments. These cookies last for one year. Login cookies last two days (two weeks if you select “Remember Me”), and screen-option cookies last one year.

Media

If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS) included, as visitors can download and extract location data from images on the site.

How We Use Your Information

We use the information we collect to: process and deliver your orders, provide customer support, send order-related communications, respond to inquiries, improve our products and website, and, where you’ve consented, send marketing communications about new templates and offers. You can opt out of marketing messages at any time.

Who We Share Your Data With

We share information only as needed to operate our business: with our payment processor to complete transactions, with our hosting provider to run the website, and with WhatsApp Business for support conversations you initiate. If you request a password reset, your IP address is included in the reset email. We do not sell your personal information to third parties.

How Long We Retain Your Data

We retain order and account information for as long as needed to fulfil orders, meet legal/tax obligations, and resolve disputes. Comments and their metadata are retained indefinitely so we can recognize and approve follow-up comments automatically.

International Visitors

Prositekit serves customers worldwide. By using our site from outside India, you understand that your information will be processed in India, where our servers and business are based, and by the third-party providers described above.

Your Rights

If you have an account or have left comments, you can request an exported copy of the personal data we hold about you, or request that we erase it, except where we’re required to keep it for legal, tax, or security purposes. To make a request, contact us using the details below.

Contact Us

Questions about this Privacy Policy or your data can be sent to: info@protechtube.com

Last updated: August 2026